- Warranty
- This Warranty covers all defects in workmanship for the duration of the product warranty and is additional to the protection offered by law.
- All labour and materials are covered under this warranty, provided the repairs are carried out by an authorised service centre.
- This warranty does not cover damage caused by accident, negligence, misuse, abuse, improper operation, fluctuations in electrical current, damage from unauthorised repairs other than those repairs carried out by an authorised service centre.
- Any product where the serial number has been removed, modified or defaced are not covered by this warranty.
- Freight and removal/installation costs are not covered by this warranty.
- Units may not include operating manuals & accessories. Quality of the cosmetic finish is also excluded from warranties, including chassis, panels, cabinet, buttons and knobs.
Warranty
Purchasing from an Authorised dealer like Excel Hi-Fi, means you are purchasing more than just a great product, you are purchasing peace of mind. This ensures you, the customer, are being sold genuine products from dealers that understand those products.
All of our product is designed and manufactured to the highest standard to ensure quality and audio reproduction so that your purchase provides you with many years of enjoyment. To ensure you get the best from your product, please read the owners manual before you switch it on.
Should you have any problems within the warranty period, please contact the appropriate dealer or Excel Hi-Fi for your nearest authorised service center for tech support.
Brands & Product Categories
All our product comes with Australia Wide Manufacturer's Warranty as per the terms and conditions of the supplier. Please be aware that LIMITED WARRANTY is offered on refurbished/re-packaged stock.
YAMAHA AUSTRALIA
PRODUCT |
NEW |
REFURBISHED |
AV Receivers, Speaker & Subwoofers, Hi-Fi Components, Blu-Ray Players |
2 YEARS |
1 YEAR |
Aventage Receivers |
4 YEARS |
2 YEARS |
Digital Pianos and Portable Keyboards |
3 YEARS |
6 MONTHS |
Guitars |
5 YEARS |
|
AV Accessories |
1 YEAR |
6 MONTHS |
POLK AUDIO (Interdyn)
PRODUCT |
NEW |
REFURBISHED |
Sound Bars |
1 YEAR |
1 YEAR |
ONKYO ( AMBER TECHNOLOGY )
PRODUCT |
NEW |
REFURBISHED |
AV Receivers,Amplifiers, CD players, Receivers, Processors, Tuners, DACs |
3 YEAR |
3 YEAR |
Discontinued stock 1 YEAR
TIVOLI (Interdyn)
PRODUCT |
NEW |
REFURBISHED |
Radios |
1 YEAR |
6 MONTHS |
PRO-JECT (Interdyn)
PRODUCT |
NEW |
REFURBISHED |
Turntables |
2 YEAR |
6 MONTHS |
WHARFEDALE (AVR - Audio Visual Revolution)
PRODUCT |
NEW |
Loudspeakers |
5 YEARS |
Subwoofers |
3 YEARS |
QED (AVR - Audio Visual Revolution)
PRODUCT |
NEW |
Cables |
Lifetime |
uPlay Plus Series |
1 YEAR |
KEF, REVEL, ELAC (Advanced Audio Australia)
PRODUCT |
NEW |
|
Speakers |
5 YEARS Passive Products eg. Speaker Components |
1 YEAR Electronics |
NOTE: Subwoofers contain passive elements and active electronic elements |
HARMAN KARDON (Convoy)
PRODUCT |
NEW |
REFURBISHED |
Home Audio Components |
2 YEARS |
90 DAYS |
Home Theater Systems (including subwoofers/satellite speakers) |
2 YEARS |
|
Multimedia/docking and portable speakers |
1 YEAR |
JBL (Convoy)
PRODUCT |
NEW |
REFURBISHED |
Passive Loudspeakers |
5 YEARS |
90 DAYS |
Active Loudspeakers (including subwoofers) |
2 YEARS |
|
Home Theater Systems (including subwoofers/satellite speakers) |
2 YEARS |
|
Multimedia/docking and portable speakers |
1 YEAR |
What is and is not covered?
What you must do to obtain Warranty Service
Should your equipment require warranty service, it must be delivered to an authorised service center, complete with your purchase receipt.
Click on Supplier/Manufacturer below for details on technical support and where to find your authorised, local service center. Alternatively you can contact Excel Hi-Fi on (03) 9702 3399 or at sales@excelhifi.com.au for any assistance you may require.
In making a claim under this warranty, you agree that if, following receipt of your claim under this warranty, the dealer or its authorised service centre determine that your claim in respect of a product is invalid or you have provided false, inaccurate or misleading information with your claim, the dealer or its authorised service centre may charge you for any labour, parts or transport costs incurred.
Warranty on this product is not applicable outside of the country of purchase.
Class-beating sound shaped to your lifestyle
Premiere Dolby Atmos® and DTS:X® sound at home with the TX-SR393. Choose a speaker layout to suit your room, from a space-saving 2.1-ch setup enhanced with 3D surround-sound courtesy Dolby Atmos Height Virtualizer* or DTS Virtual:X™ to a 3.2.2-ch system for native object-audio playback. Whatever way you play it, dynamic power is ready to thrill thanks to authentic high-current analog amps backed by a thumping custom transformer. For true-to-life video, the AVR supports 4K/60p and HDR video passthrough. If all this tech sounds scary, relax: every aspect of this product is designed to erase frustration, from the automated AccuEQ system calibration to quick connection guide. The receiver integrates your players and TV and adds practical features such as Vocal Enhancer for clear dialog. There’s even a Zone B line-out to distribute all your home theater sources to a component with an analog RCA line in, such as a wireless headphone dock or hi-fi system. Or just sit back and stream from apps via Bluetooth® technology and let Advanced Music Optimizer™ enrich every note of the golden Onkyo sound.
* Enabled with a future firmware update.

Dolby Atmos® and DTS:X® sound is here
The TX-SR393 supercharges your Dolby Atmos® and DTS:X® experience. Object-based audio is mixed in 3D space and lets any sound play through any speaker, tracking the action, localizing effects, and moving around you. Dolby Surround® and DTS® Neural:X complement native 3D audio playback. These technologies find localization cues in legacy stereo or multichannel soundtracks and upmix these elements to create immersive top-to-bottom dimensionality.
Dolby Atmos Height Virtualizer
When playing any Dolby® format, engaging Dolby Atmos Height Virtualizer enables a more immersive listening experience, creating a virtual surround and height effect from traditional speaker layouts without employing additional surround or height speakers.
Note: Enabled with a future firmware update.

Spatial sound elevated with DTS Virtual:X™
DTS Virtual:X is a new surround-sound virtualization technology that creates an immersive 3D soundfield from any speaker layout, such as 2.1, 3.1, and 5.1 configurations without height, surround, or rear surround speakers deployed. It uses sophisticated DSP-based algorithms to place the audience at the center of a multidimensional soundfield with height and surround spatiality, and is equally effective in large or small spaces. DTS Virtual:X works in the 3D domain with DTS:X soundtracks, DTS formats, and non-encoded stereo.
Ready for 4K HDR entertainment
Enjoy comprehensive support for 4K/60p and HDR (High Dynamic Range) video formats including HDR10, HLG, Dolby Vision®, and BT.2020. The 4:4:4 color-space is also supported. All four HDMI® inputs and ARC-ready output pass video from player to your compatible TV, unlocking everything the latest films and games have to offer. You can easily confirm A/V input-output status via a new OSD window.
More power, more realism, more magic
It’s tempting to see watts as the most important figure on an amp’s spec sheet. However, watts are an indication of loudness, not sound quality. Amperes—electrical current—tell the real story. The more current an amplifier develops, the better it controls the speakers. Better control equals fast transient response, wide dynamic range, and clear, accurate sound. The high-output transformer, large capacitors, and discrete amps inside the TX-SR393 produce the most current in its class. And that’s one big reason why it sounds as good as it does.
AccuEQ Room Acoustic Calibration with AccuReflex™
AccuEQ creates a harmonious soundfield in your room. It detects speaker presence, size, and distance from a measurement position, and sets sound-pressure levels. It then selects the ideal subwoofer crossover and applies equalization to all speakers. AccuReflex optimizes object-based audio reproduction through Dolby Atmos-enabled speakers. It resolves phase-shift arising from path differences between directional and non-directional sounds. Enjoy improved localization and a 3D field with vertical movement and overhead dimensionality.
Mini-Site: AccuEQ Room AcousticCalibration Solutions
Hear dialog clearly at the touch of a button
Finally, a fast and effective solution to inaudible dialog in TV programs and movies. The TX-SR393 features DSP-controlled Vocal Enhancer that identifies vocal frequencies and allows you to raise or lower them to taste using keys on the remote or via the tone controls on the receiver’s front panel.
Share the atmosphere or relax in privacy
A fantastic addition to the TX-SR393 is a Zone B line-out. It connects a component with an analog RCA line input to audio sources available to the receiver, including HDMI and digital audio. Share sound to a hi-fi in a nearby space, or connect a supported charging transmitter dock for wireless headphones and enjoy your entertainment without disturbing anybody.
Simple steps to sweet sound
The TX-SR393 simplifies your room’s entertainment setup. Components plug into labelled ports while your TV connects via one easy-to-conceal HDMI cable. Hook up your speakers as shown by a friendly diagram next to the numbered speaker terminals. Setup takes moments, enjoyment is limitless.
Smooth and easy Bluetooth® streaming
Whatever audio is playing on your phone, tablet, or PC app can be streamed to the TX-SR393 with Bluetooth wireless technology. Once the receiver has paired with and remembered your device, it will start playback automatically whenever it detects an incoming Bluetooth audio stream.
Decompress with Advanced Music Optimizer™
When an audio file is squeezed into a small container (such as MP3), high-frequency data is lost. This can affect sound quality. Onkyo’s Advanced Music Optimizer DSP listening mode reconstructs the missing bit data. Playback quality is greatly improved, while you enjoy the same convenient file sizes. This mode also optimizes Bluetooth streaming playback quality.
USB power for streaming dongles
A USB port on the rear panel powers any media streaming stick plugged into an adjacent HDMI input—great if you don’t have enough power-points.
HIGHLIGHTS
DTS:X™ and Dolby Atmos® up to 5.1.2 Channels
Wireless Audio Streaming with Google Cast™ and AirPlay
Bluetooth Audio / Wi-Fi® with Spotify and Tidal
HDMI® 8 In / 2 Out Including 1 Front (HDCP 2.2 / HDR)
Dynamic Audio Amplification for Realistic Sound
AccuEQ Room Calibration with AccuReflex Technology
FireConnect™ Multi-Room Technology
Phono Input and Hi-Res Audio Playback
384 kHz/32-bit Hi-Grade DAC
ADVANCED FEATURES
DTS:X™ New-Generation Sound Format Ready
Supports Dolby Atmos® Format for Exciting Multidimensional Sound
4K/60 Hz-Capable 4:4:4 HDMI® Terminals for UltraHD Entertainment*1
Supports HDCP 2.2 and HDR for Future 4K/Full HD Video Streaming and Broadcast*2
Built-in Wi-Fi® Certified Wireless LAN Capability
Bluetooth Version 2.1 + EDR Capability (Compatible Profile: A2DP v1.2, AVRCP v1.3) with Advanced Music Optimizer DSP Technology
Internet Radio and Music Streaming Subscription Services Included (TuneIn Radio, Pandora®, Spotify, Tidal, and Deezer)*3
Play Compressed, Lossless, and Hi-Res Audio via Local Network (MP3, WMA, FLAC, WAV, AAC, Apple Lossless, DSD 5.6 MHz, and Dolby® TrueHD)
Digital and Analog Audio Transmission to Optional Wireless Speaker via FireConnect™ Technology
AccuEQ Room Calibration Featuring AccuReflex Technology for Seamless Object-based Sound from Compatible Speakers (Mic Included)
Advanced Music Optimizer to Improve Compressed Digital Audio Quality (Bluetooth Audio Included)
Control and Stream with Free Onkyo Remote Streaming Apps for iPod touch/iPhone*4 and Android™ Devices*5
Powered Zone 2 and Zone 2 Line Out for Distributed Analog/Digital Audio Playback in Another Room
Bi-Amping Capability for Front Channels
*1 6G video is supported on HDMI inputs 1/2/3, Main Out, and Sub Out.
*2 HDCP 2.2 is supported on HDMI inputs 1/2/3, Main Out, and Sub Out.
*3 Availability of services depends on region. Some services may require a paid subscription and firmware update. Availability of third-party services advertised here is accurate at the time of publication, but may be subject to change without notice.
*4 Compatible with iPod touch (3rd generation or later) and iPhone 3GS or later. All models require iOS 4.2 or later.
*5 Requires Android 2.1 or later.
AMPLIFIER FEATURES
Dynamic Audio Amplification for a Thrilling Audio Experience
H.C.P.S. (High Current Power Supply) Massive High Power Transformer
High Current Amp Design to Effectively Drive the Speakers
Non-Phase Shift Amp Circuits for Realistic Imaging
VLSC™ for a Clear Audio Experience
Optimum Gain Volume Circuitry
PLL (Phase Locked Loop) Jitter-Cleaning Circuit Technology for S/PDIF Audio
PROCESSING FEATURES
HDMI Support for 4K/60 Hz, 3D, Audio Return Channel, DeepColor™, x.v.Color™, LipSync, Dolby Atmos®, Dolby® TrueHD, DTS:X™, DTS-HD Master Audio™, DVD-Audio, Super Audio CD, Multichannel PCM, and CEC
Dolby® TrueHD and DTS-HD Master Audio™ Decoding
AK4458 384 kHz/32-bit DAC (8 Channels x 1)
32-bit Digital Signal Processing Engines
4 DSP Modes for Gaming: Rock, Sports, Action, and RPG
Theater-Dimensional Virtual Surround Function
CinemaFILTER™
Direct Mode
Double Bass Function
CONNECTION FEATURES
8 HDMI Inputs (1 Front/ 7 Rear) and 2 Outputs
USB 2.0 Port
Mass Storage Class USB Memory Playback Capability
2 Component Inputs
2 Composite Video Inputs
3 Digital Audio Inputs (2 Optical and 1 Coaxial)
8 Analog Audio Inputs (1 Front*/7 Rear)
Phono Input for Turntable Connection
2 Parallel Subwoofer Pre-Outs
Location-Numbered Speaker Terminals
* 3.5mm pin jack type.
OTHER FEATURES
Crossover Adjustment for Each Channel (40 ⁄ 50 ⁄ 60 ⁄ 70 ⁄ 80 ⁄ 90 ⁄ 100 ⁄ 120 ⁄ 150 ⁄ 180 ⁄ 200 Hz)
A/V Sync Control (Up to 500 ms in 5 ms Steps at 48 kHz)
Graphical Overlaid On-Screen Display (OSD) via HDMI with Quick Set-Up
Hybrid Standby Function with HDMI Passthrough
Tone Control (Bass/Treble) for Front L/R Channels
3-Mode Display Dimmer (Normal/Dim/Dimmer)
40 FM/AM Random Presets
Firmware Updates via Ethernet and USB
RIHD (Remote Interactive Over HDMI) for System Control
Simple Remote Control
GENERAL SPECIFICATIONS
Power Output: 160 W/Ch (6 Ohms, 1 kHz, 1% THD, 1 Channel Driven, IEC); 175 W/Ch (6 Ohms, 1 kHz, 10% THD, 1 Channel Driven, JEITA)
Frequency Response: 10 Hz–100 kHz/+1 dB, -3 dB (Direct/Pure Audio)
Dimensions (W x H x D): 435 x 173.5 x 378 mm
Weight: 10.0 kg